Return & End User Policies
Description of Products: All products on this site are fairly described and information is provided so that customers can make an informed decision about purchasing products from us. We will never share or sell any confident information about you as a shopper, this includes but is not limited to email, address, purchase history, full names, etc. We may use reviews or testimonials given by our customers for marketing and sales purposes. We will always get your shipment out within 3-5 business days of ordering but we normally try to get orders out within 1-2 business days of each order, if a new batch is needed to fill your order this is when it can take up to our full 3-5 day turn around time.
Return Policy: All products that are purchased from our site have a 14 day return policy on any and all defective or spoiled merchandise. All items must be unopened and unused and in their original packaging. All lotions and body butters are exempt from this return policy as we will not be able to tell if items have been opened or not, also during shipping these products may experience great change in temperature during transport and this will reduce the shelf life of lotions and body butters in an unknown way. We will be glad to find a compromise with these items if they do not meet your expectations. All returns are subject to a 20% restocking fee. Shipping cannot be refunded as this cost was incurred at the time of purchase, therefor all refunds will incur the cost of shipping plus a 20% restocking fee. We do not anticipate a request for return but in the event that we are informed of a dissatisfied customer, we will do our best to remedy any issues our customers have.